Precision Medicine & Wellness

What innovations are improving patient care in your facility? At Precision Medicine & Wellness, we’re proud to lead the way in non-surgical hair restoration. We are the only practice in Northeast Florida from Orlando to the Panhandle offering the innovative NouvaDerm Hair Restoration system. We also offer Cutera technologies, DEP needleless therapy, and Tone4Life non invasive pelvic floor rehibilation. We set the standard of excellence as a recognized Center of Excellence for Cutera, DEP, NouvaDerm, and Tone4Life and also serve as a key opinion leader. Our commitment to innovation ensures every patient receives advanced, effective, and personalized care.

What strategies are in place to retain and support healthcare workers? At our practice, we prioritize balance and well-being. We don’t over-schedule, and we respect time off and family commitments. By valuing quality of life, we create a supportive environment where our team can thrive, stay motivated, and deliver exceptional patient care.

How are you using data or AI to improve health outcomes? We integrate AI within our charting system to streamline documentation and enhance clinical decision-making. AI also allows us to generate realistic “after” images during consultations, helping patients visualize potential outcomes and make more confident, informed decisions about their care.

What challenges are you facing post-pandemic? Post-pandemic, we continue to face challenges with staffing, rising supply costs, and evolving patient expectations. Patients now seek more personalized, relationship-based care which aligns with our mission but requires constant adaptation, innovation, and balance to sustain growth while maintaining excellence. We also face the rising cost of continuing education, while others enter the field after only a weekend course. The lack of industry standardization and the rise of counterfeit products have created confusion and a loss of patient trust. Many view aesthetic treatments as transactional rather than true medical procedures requiring expertise and precision. Maintaining the highest level of training, safety, and authenticity is costly, but it’s what sets us apart and defines our standard of excellence.

How do you ensure compassionate care across all departments? We ensure compassionate care through intentional leadership and communication. Using the EOS system, we align our team around clear goals and accountability. Daily morning huddles and open communication keep us connected and focused on patient experience. Our mission is “The Experience Matters”. This drives everything we do. Our core values are Family First, All Hands on Deck, and The Sky’s the Limit. These principles guide us on how we interact with each other, patients, and our vendors.

What’s your outlook on the future of healthcare delivery? The future of healthcare is shifting toward prevention, personalization, and partnership. We’re all living longer, but not necessarily better. People are realizing that longevity without vitality isn’t enough. Patients today are taking charge of their health, seeking integrative, whole-person approaches that help them age well, not just age. Studies show that when people feel good about themselves both physically and emotionally, they’re more likely to live healthier lifestyles. At our practice, we focus on collaboration and shared decision-making by empowering patients to be active participants in their care. That partnership model is the future of healthcare. It’s exactly what patients want and deserve.